For us, data protection isn't a footnote; it is built into the technology. That's why there is now a transparent overview of how the Trainexus dialogue simulation handles data, presented in plain language and without legal jargon.
At a glance, you and your learners can see what data is created when practising with the AI avatars, where it is processed, and how it automatically disappears again.
The essentials at a glance
- Hosting in Germany: Accounts, conversations, and feedback are stored in a database at Hetzner in Germany, inside the EU.
- Pseudonymous accounts: Logins are pseudonymous identifiers, not real names.
- Short storage, no training: The AI services we use delete the data after the session (at the latest after 30 days per contract) and never use it for training.
- Automatic cleanup: When a session ends, the data created at the service providers is actively deleted, with an audit log as proof.
The full overview shows the data flow, every data type with its purpose and retention period, the three-stage deletion concept, and your rights as a data subject.
Go to the data-processing overview →
Questions about data protection? Write to us any time at [email protected].